Public Offer

Agreement

An offer agreement is drawn up between the company and the tourist for the provision of services for the organization and conduct of tours.

Booking Conditions

We care about making the process of planning your journey as easy and pleasant as possible.

• To secure your place on the tour, a 20% deposit is required.
• The remaining 80% of the tour cost is payable upon arrival.

Cancellation Policy

If your plans change, we fully understand and offer simple and transparent cancellation terms:

• For cancellations 30 days or more before the start of the trip, we refund 100% of the prepayment (taking into account any possible bank fees for international transfers).
• For cancellations between 15 and 29 days before the start of the trip, the refund is 50%.
• For cancellations less than 14 days before the start of the trip, the prepayment is non-refundable.

Refunds are processed within five (5) to thirty (30) banking days, in accordance with the legislation of the Kyrgyz Republic and the policies of the servicing bank.

Company Cancellation

If the tour is canceled by the company, the Client may choose either a 100% refund or the option to transfer the tour to alternative dates at no additional cost.

International Payments

We value your trust and are always ready to support you at every stage of preparing for your journey, including questions related to international payments.

Program Changes

The program may be adjusted due to weather conditions or unforeseen human factors that cannot be predicted or controlled. In such cases, an appropriate alternative will be offered.